HR-best practices
Hi! Sir.. Hi! guys..
We chose EMCOR for our company in this Subject. EMCOR is a 100% Filipino-owned retail business corporations specializing in appliances, furniture, IT products, motorcycles, and money transfer through its network of specialty chain stores in the Visayas, Mindanao, and Palawan areas. With the launching of their on-line store, EMCOR will now be making its presence known in the online industry and promote its company’s goals and vision to the global community.They carry a wide array of product lines like Panasonic, JVC, Philips, Sony, Sharp, Samsung, Electrolux, La Germania, Whirlpool, FS Furniture, Sanyo, Canon, Brother, Epson, Toshiba, Acer, Kawasaki, Honda, Suzuki and many others.
They have also partnered with Western Union for our money transfer services. The core of their existence is their ability to provide high quality service to their customers by providing the right products at the right time, in the right place and at the right price. They believe that as responsible members of their society, EMCOR should pursue their profit objectives in the spirit of service to the community. They believe in reconciling the profit motive of their Company with service to the nation. Thus, they strive to maintain a balance between the interests of their customers, employees, shareholders and the government by supporting national and local agenda for economic development, social reform, educational/scientific research, healthcare and environmental sanitation and preservation. To date, the JVR Foundation has given more than PhP200 Million in philanthropic work.
I with my group went to EMCOR last July 03, 2009 to have an interview to their Assistant manager for the best practices of Human Resource in their company. It was the craziest day that I have encountered on complying this requirement for this subject because we walk from USEP-Obrero to EMCOR-Bajada under the heat of the sun. I thought the heat of the sun would not irritate my skin while walking to our target place but unfortunately I got mistaken, it makes me feels sleepy after we reach our target place. Huhuhu!!!! As a group representative I am the one who first entered
to the office of Human Resource- Department and communicate to the In-charge of that office. Fortunately they entertain us and automatically prepared their self to answer the question that we've prepared. I call my group while waiting outside the office.
First , I ask the assistant manager on what is the importance of Human Resource- Department to their company? He answered that Human Resources is very important to the Organization or Business Groups like EMCOR because all of the transaction regarding the employee can be found in the Human Resource-Department for example like the processing of the Salary, Accounting Division, assist the employee for their basic needs like medication,loan etc. Human Resources- Department also concerned to the status of the company in terms of financial crisis like for example five months before the global financial crisis the Human Resource-Department propose for the optional retirement of the older employee. For almost 2200 employee of their entire branch here in the Philippines, 400 of them got this optional retirement opportunities for some reason that may be their employee want to build up a little business for their family.
Second, as assistant manager how did you take over the responsibilities if the manager are on leave to their duties? He answered that if In case they encountered a problem regarding their employee they automatically resolve it, example, if the employee was caught in the act for stolen some amount or product in the company, Human Resources-Department are the one who settle this kind of problem and of course they would have an hearing for the justices purposes, the employee have the rights to defend their self for the certain act that they've done, after the hearing they do not automatically fire the employee for the first offense. They suspend it.
Third , what is the best practices of Human Resource that did you apply in this company? They answered us may be is the disciplinary act for the employee like what they've said to the second question it considered a best practices of their company on how to handle the situation like that, they also have an scholarship for their employee and the children of their employee. Most of their employee was done their master in the famous institute in ASIA in terms of accounting, they also have a cooperative for the employee so that if some one wants to apply the loan they can, Actually this cooperative was own by the employee and manage by the HR-department. Although the owner of EMCOR was given them a pot of money cost of two million pesos for their cooperative but the employee are the one who manage it, Even their canteen own by the cooperative. And also, In case of emergency regarding the payment of the bill for the medication of the employee, the company would assist those payment if ever the bill will exist to the budget of the company for each employee, the company will lend them a certain amount in a very low interest.
Thats all I can say for this topic.. thank you so much for reading my column. Hahaaha!!! I've learn a lot on this topic.. see you guys for another topic.!!
http://www.emcor.com
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